Expert Crowd Support Systems for Software Developers

Yan Chen, Steve Oney, and Walter Lasecki

CI 2016

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Overview

This paper investigates how expert crowds could provide programming assistance through three studies of requesting help, writing responses, and integrating those responses into code. The findings support combining spoken or typed requests with code highlighting and offering complementary response formats, including annotations, explanations, and inline code.

Cite this paper (BibTeX)

@inproceedings{chen2016expert,
  author    = {Chen, Yan and Oney, Steve and Lasecki, Walter},
  title     = {Expert Crowd Support Systems for Software Developers},
  booktitle = {Collective Intelligence},
  year      = {2016}
}